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Phone:01322 665 665
Email:lifts@guideline.co.uk
Address:Guideline Lift Services Ltd.
28/29 Carlton Road Business Park,
Carlton Road, Ashford,
Kent, TN23 1EF

About Guideline

The History of Guideline

Guideline Lift Services is one of the most experienced lift companies in the UK. Established in 1972 and serving facilities managers in the South East, Guideline quickly went from strength to strength, offering clients a trustworthy, reliable and efficient lift service.

Now nationwide, Guideline Lift Services is a full-service lift company providing lift maintenance 24/07/365. We provide a breakdown response service, lift repairs, maintenance contracts, modernisation solutions and new lift installations across the UK.

We are extremely proud of our portfolio which includes a wide range of clients, from small-scale installations to government organisations, property management companies, main contractors, and housing associations.

Guideline Lifts Services has recently become a member of KLEEMANN Group of Companies, looking forward to expanding our service area and facility, powered by this incorporation.

KLEEMANN Group is one of the most important lift manufacturers in the European and global markets offering all kinds of lifts for residential and commercial use, including lifting systems, moving walks, escalators, marine lifts, and lifts that meet special requirements. Its sales network operates in over 100 countries, with local commercial presence in important markets including the UK, France, Germany, Australia and USA, and with local production facilities in Greece as well as in Serbia and China. KLEEMANN is standing out for its widest product range in the world, high quality and control standards, world class design, for the special solutions it provides and for its record fast delivery for commodity products.

Having been exporting to the UK for over 20 years and establishing KLEEMANN Lifts UK in 2011, KLEEMANN’s presence in the UK has been defined by its close collaboration with architects, engineers and contractors, participating in prestigious projects around the country.

In addition to our incorporation with KLEEMANN, we are also excited to become the home for Focus Lifts and Lift Source, which have merged with Guideline Lift Services.

Focus Lifts specialises in designing and installing lifts of special requirements and Lift Source is expert in in lift installation by providing products fit to purpose on time and to specification.

We are pleased to welcome the Focus Lifts and Lift Source experienced team to the Guideline division. With our combined knowledge and expertise, we have built a stronger and larger team of professionals whose primary goal is to meet any need you might have for your project.

We now have access to new resources and capabilities to continuously drive value for you, and businesses around the UK, faster than ever before, with unprecedented quality and support.

There is nothing we can’t accomplish to provide you with the best lift solution.

 

We continue to strive to supply the best quality lifts and parts to our customers.

As an independent lift service provider, it means we’re experienced with components from the top lift manufacturers across the globe, allowing us to create truly bespoke elevator solutions.

Offering fantastic maintenance programmes to avoid repeat breakdowns.

We consistently deliver on-time, with our highly skilled-lift engineers fully testing each installation to ensure maximum efficiency from the outset.

Why choose Guideline Lift Services?

In the realm of lift services, Guideline stands out as a seasoned provider with a commitment to excellence. Our wealth of experience empowers us to craft truly personalized lift solutions, harnessing components from the forefront of lift manufacturing. This approach not only distinguishes us but ensures that our passenger lifts enjoy an extended lifespan compared to counterparts with less advanced technology, leading to substantial reductions in maintenance costs over time.

Our dedication to precision extends to timely project deliveries, a hallmark of our service. Behind each installation is a team of highly skilled lift engineers who meticulously test every aspect from the inception, ensuring optimal efficiency and performance. Guideline’s commitment to customization is evident in our diverse range of options, allowing our experts to tailor solutions that precisely align with your unique requirements.

When you choose Guideline, you’re not just getting a lift; you’re gaining a partner invested in your satisfaction. Our new installations come with a 12-month free servicing provision, showcasing our dedication to ongoing support. Additionally, each component is backed by its own transferrable warranty, providing added assurance and peace of mind.